Limitations:
Implied warranties, including those of fitness for a particular purpose and merchant ability (an unwritten warranty that the product is fit for ordinary use) are limited to two years from the date of purchase. SBI will not pay for loss of time, inconvenience, loss of use of your SBI product, service calls, or property damage caused by your SBI product or its failure to operate, or any other incidental or consequential damages. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you.
What We Ask You To Do:
To receive warranty service for your SBI product, you must provide proof of the date of purchase. Contact the original dealer or installer of the product, and return your SBI product along with the receipt to them. If you have problems locating the dealer or installer, contact Security Brands, Inc. at (972) 474-6390, and we will direct you to an SBI authorized dealer or distributor. If you ship your SBI product, you must prepay all shipping charges. We suggest that you retain your original packing material in the event you need to ship your SBI product. Upon return, include your name, address, phone number, proof of date of purchase, and a brief description of the problem. This information needs to be included to receive a Return Merchandise Authorization (RMA) number.
What This Warranty Does Not Cover:
The warranty does not cover defects resulting from accidents, damage while in transit, alterations, unauthorized repair, failure to follow installation and operating instructions, misuse, fire, flood, or acts of God. Nor do we warrant your SBI product to be compatible with any particular external device or peripheral. If your warranty has expired on your SBI product, or if your product is NOT covered, contact your dealer or installer for advice on whether we will repair your SBI product and for other repair information, including estimated repair costs and additional charges that may be incurred. We, at our option, may replace, rather than repair your SBI product with a new or similar design if the damage to the unit is severe or extensive. This is the only warranty we offer on this product, and it sets forth all our responsibilities regarding your SBI product. There are no other express warranties.
State Law Rights:
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.